We know that you are really looking forward to receiving your order so that you can start using your amazing products! Please allow 2-3 business days for your order to arrive (in some cases, it may arrive earlier). During busy times such as Christmas, Black Friday specials and the New Year period please be mindful that your order may take 2-3 days extra than usual to arrive.
Frequently Asked Questions
If you live in QLD, NSW or Melbourne we will send your order via Fastway, you can track your order here: https://www.fastway.com.au/ or by calling p: 1300 3278 929 (QLD) or p: 1300 3278 929 (SYD/NSW).
If you live in Far North QLD, SA, WA, NT, VIC, TAS or ACT we will send your order via TOLL, you can track your order here: https://www.tollgroup.com/ or by calling p: 13 15 31.
If you have a “PO BOX” your order will be sent in an Australia Post Express Satchel, you can track your order here https://auspost.com.au/mypost/track/#/search or by using their “Ask Australia Post” online chat.
If you need further assistance please contact our Head Office on 1300 432 100.
Absolutely not and we are all animal lovers here at our Head Office. Sometimes we are lucky enough to have some furry friends spend the day in the office!
Some of our products contain retinol and salicylic acid which are typically not safe to use during pregnancy, but we do have lots of products that are safe to use during this special time. As your health and wellbeing is paramount, we always recommend to consult your doctor regarding what skincare ingredients to avoid during pregnancy.
We are located near the Brisbane airport and we are open Monday-Friday. If you live nearby, we are more than happy for you to collect your order from our warehouse using click & collect; simply call our friendly team on 1300 432 100 or email us firstname.lastname@example.org to arrange your order & pickup time.